Home Small Business Tips

Home Small Business Tips

Asserting Your Rights as a Customer

As a home small business owner, you are also a customer of those who supply you with products and services which support your business venture.

Have you ever run into a situation where one of your suppliers provides little or no response to a problem? You feel frustrated and powerless to do anything to resolve the situation.

As internet marketers, we have more power and influence than we realize. You can sometimes use this power and influence to help resolve such situations.

Case in point: I recently signed up for a new service I wanted to try out. After about a week or so, I decided that I was not interested after all, so I consulted their website Terms of Service and dutifully submitted a support ticket as instructed, giving all the pertinent details and asking for the account and the monthly charge to be deleted.

All good so far. I got the normal automated response that the system had received my ticket and it would be addressed within one business day.

Hmm ... after 5 days there was no response. I logged into the ticket system and saw that nothing had occurred. So, I raised the priority of the ticket and inserted a response asking when someone was going to look at this.

Still no response. I waited another 5 days (I'm a patient fellow). This time I raised the priority to critical and inserted the following response:

"I have been more than patient waiting for a response to this issue. If I do not receive a positive response to this issue within 24 hours, I will initiate the following escalation plan:

1. I will submit 1 ticket per day requesting account deletion for 1 week, then 2 tickets per day, and so on until I get a response.

2. I will begin a massive blogging and online Press Release campaign detailing your company's unresponsiveness. Your website claims you pride yourself on good customer service. Lets see some of that."

I got a response within the hour! The issue was resolved and my account and monthly charge were deleted, and I was happy.

What can we learn from this? First, I think it is important to be patient. Don't expect instant resolution. But if something hasn't happened after a reasonable amount of time, come up with an escalation plan and tell them what you are going to do. Be nice but firm.

Use your power wisely and proportionally, but never be afraid to use it. And above all, always provide excellent service to your own customers!

Bill Brine-Home Small Business Coach
Start Your Home Small Business Now

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A Social Network that PAYS!!

A Social Network that PAYS

I'm sure you are aware of the emerging trend on the internet of social networking sites such as Facebook, Youtube, Myspace, and the like. More and more people are using these site to keep in touch, and to renew relationships with old friends. Used properly, these sites can also be a powerful addition to your marketing efforts. Google just loves these sites!

Now, what if you could get PAID simply for participating in a social network such as this? What if you could get paid for all the activities of everyone whom you introduced to this network? What if you could get paid whenever you do anything within the network?

Get paid to promote your sites and services...

Get paid for reading and sending emails...

Get paid when you share photos and videos...

Get paid for blogging or sharing an article.

Get paid for chatting and playing video games...

Get paid for listening to music..

If you are a musician, you can get paid royalties whenever anyone listens to or downloads your music...

This is the concept behind a new social network, called My Music Ticket, that is set to launch within the next 2 days. The potential is HUGE. A lot of money will be made by those who take action and become Pro members at the ridiculous price of $59.95 a month.

I was introduced to this only yesterday by a new friend in one of the many social networks to which I belong. Turns out he is the number 4 person in the company pre-launch matrix, and is now building a downline of leaders who will be give first crack at top positions when My Music Ticket officially launches within the next 2 days.

When I saw everything that is going to happen with this, I knew I wanted in. Many experts are saying this could get bigger than Youtube or Facebook. Pro members who get in early stand to make a lot of money if promoted properly.

I have already started heavily promoting this, and I'm looking for other leaders and fast movers to join my team. Being as my sponsor is #4 in the company matrix before the launch, our team will be at "the top of the food chain". I have spoken with one of the company founders and am very impressed with their plans. I'm excited!

If you are someone who is looking to diversify income, and you are a leader, can make decisions and can move fast, I urge you to check out the 2 websites I have set up:

Overview: http://mymusicticket.brincom.com

There are so many ways to earn money with this... be sure to check out the compensation page I threw together at

http://mymusicticket.brincom.com/compensation.htm

There is also a 24-hour hotline you can call to get more information. Here is the number: (616) 712-2848.

You will need to move fast on this, launch will be happening within the next day or so. Check it out, do your due diligence, and contact me from the web page http://mymusicticket.brincom.com

As an added incentive, for all Pro members who join this team, I will include your MyMusicTicket affiliate site in my advertising rotators, so that you will benefit from my marketing efforts added to your own efforts.

Don't worry if you think your marketing expertise is not up to the task. If you are willing to work and learn, I and others will coach you and turn you into an internet marketing expert.

See you at the top!

Bill Brine-Home Small Business Coach

Start Your Home Small Business Now

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New Free People Search Engine

New Free People Search Engine

Today my company BrinCom Internet Business Services announced a new free people search engine. Following is a copy of the press release:

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BrinCom Internet Business Services today announced the launch of a new website and service to assist those US-based internet users who are searching for information about people.

Free people search is a heavily-used function on the internet, and there are many free people search engines which offer the ability to search for people information and then request a payment before you can actually view the information.

Click Here to visit our new Free People Search Engine.

This free people search engine offers free access to publicly available information such as Names, addresses, and telephone numbers. No payment is required to view the information.

The site also offers paid subscriptions to services such as background checks, reverse phone lookup, search by Social Security Number, and finding email addresses.

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BrinCom Internet Business Services is located in Amherst, NS, Canada and specializes in business lead generation, internet marketing, website design, website hosting and maintenance, and assisting online entrepreneurs to develop multiple streams of income ethically and responsibly.

Bill Brine, the CEO and owner, specializes in teaching small business owners how to establish and maintain a strong internet presence using the power of the Veretekk Automated Marketing System. Mr. Brine also assists would-be entrepreneurs to develop multiple streams of internet income using a variety of techniques and programs, using his unique Tomorrow's Home Business model as the basis.

Click Here for more information about the Veretekk Automated Marketing System
Click Here for more information about BrinCom Internet Business Services
Click Here for more information about the Tomorrows Home Small Business Model.

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Bill Brine-Home Small Business Coach

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